Customers always have priority 客戶至上 Serving first before earning 服務優(yōu)先 Cultivating an atmosphere of trust 營造“信任”的氛圍 Evolution, not revolution 漸進發(fā)展,而不是劇烈的變革 Attach little importance to hierarchies and status symbols 淡泊金錢和權(quán)勢 Learning from mistakes 從錯誤中學習 Do same things the same way and right from the beginning 自始以相同的方法做同樣的事 Solving problems at their source 從根本解決問題 Team spirit 團隊精神 Never give up attitude 永不言敗 Reliable and loyal 忠誠可靠 Financially independent 經(jīng)濟自主獨立